What is EcoStruxure IT Expert ?
EcoStruxure IT cloud-based monitoring software proactively minimises downtime and reduces break-fix resolution time through smart alarming, remote troubleshooting and visibility into your device lifecycle.
The Ecostruxure IT Mobile App allows instant access to your own team, providing peace of mind and fast issue resolution.
The EcoStruxure IT Mobile app allows instant access to your own team, providing peace of mind and fast issue resolution.
A cyber-secure connection provides improved security for your infrastructure devices, and machine data forms the basis of operational insights and analytics, aimed at reducing equipment maintenance costs.
EcoStruxure IT App
Your small, medium or large data centre at your fingertips.
The Mobile Insights app gives you easy access to all the devices on your network, right at your fingertips.
Alarms are bundled according to relevance, and sent every 5 minutes.
From the dashboard you can dive right into any device or alarm to start troubleshooting on the go.
Manage an extensive range of networked Schneider Electric and 3rd party devices.
Our device database contains 1000’s of devices and new ones are added every day.
Access live and historical sensor and device data on any device directly on your smartphone.
Subscribe to our Asset Advisior Service to get live alarms and proactive troubleshooting by Schneider Electric’s experts.
Asset Advisor Service
Push notifications: Stay on the top of things by getting live push notifications on your smartphone for any device on the Premium subscription.
Favorite sensor: See historical data for all sensors and favorite the most important sensors for easy access.
Live alarms: Rest assured that everything is running smoothly – if not, StruxureOn will let you know!
Call on critical events: Get the right level of info at the right time from our experts in the service bureau.
Easy collaboration with your team and Schneider Electric experts
Communicate efficiently by using the incident-based text chat. Any message is accessible by the whole team.
In case you need help just call the Schneider Electric service bureau directly from the app. or open a support ticket directly from the app and let us assist you directly in the chat.
Start monitoring your assets right now!
System Requirements for the Gateway
If you’re connecting from Data Center Expert, see here.
Server or PC that is always on
- A server with Microsoft® Windows® 64-bit operating system
- At least 2 core and 4GB of RAM
- 2GB hard disk space
Gateway 1.1.0 was tested on Microsoft Windows Server 2008 R2 SP1, Server 2012 SP1, and Server 2016. The application takes 225MB of disk space, and the server retains a maximum of 8 days of data, about 128MB per day.
- Port 443 TCP outbound
- To connect using static IPs, add 188.8.131.52 and 184.108.40.206
- Microsoft Internet Explorer®10, 11
- Google Chrome™43.0
Set the screen resolution to at least 1024 x 768
- iPhone 4S and newer
- iOS 8.0 and newer
- Android 4.4 and newer
- Intelligent Network Management Card
- Modbus TCP or SNMP V1 and V3 enabled
- Connected to a TCP/IP network that the Gateway has access to
When you launch the Gateway, the browser might display a message that the connection is not secure. Since the application is installed on the local machine, the security certificate used by localhost is a self signed certificate. It is safe to add an exception to your browser for https://localhost.