UPS Preventive Maintenance
In order to keep your critical systems running at maximum efficiency and reliability, it is imperative that UPS Preventive Maintenance is performed on a regular basis.
Our service aim is to prevent problems before they occur. Advance power and cooling systems contain components and parts that will wear out over time. Proper care and regular UPS maintenance will help you avoid unnecessary downtime, saving you time and money.
To be sure your system is receiving the care it needs; you need specially trained service engineers, who are familiar with the inner workings of the products they service. Our UPS Preventive Maintenance Service, delivered as a stand-alone service or as part of an annual service agreement, gives your system the level of service it needs and you the peace of mind you deserve, delivered by factory trained and certified service engineers
Service Overview
Service Report Summary
A detailed service report will be issued to you on completion of the service, outlining your unit health, status and any recommendations /observations noted by the service engineer.
System Cleaning
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
Labour & Travel
Regardless of where you are, travel and labour expenses are included when we quote you for a UPS preventive maintenance service.
Functional Verification
During each UPS preventive maintenance visit, our certified service engineers will run tests to verify your equipment is functioning as designed, in all modes of operation
Environmental Inspection
In order to ensure that your equipment is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that may damage your system, such as excessive heat, moisture or dust.
7X24hr Upgrade Option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, Total Power Solutions offers an option to schedule services outside normal office hours. We will work with you to find a time when servicing your system is least likely to impact your productivity.
Firmware Upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. UPS firmware upgrades are provided at no extra charge. All UPS Preventive Maintenance visits include UPS firmware upgrades as required.
Checks Undertaken
Visual Inspection
Our engineer will inspect the UPS to ensure that all system components are clean and functioning within designed specifications.
Mechanical & Electrical Inspection
Our engineer will inspect all power and control wire termination points as well as all UPS internal components for hotspots, damage and signs of ageing.
Environmental Inspection
In order to ensure that your equipment is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that may damage your system, such as excessive heat, moisture or dust.
Implement Updates
Our engineer will verify and implement all required Field Advisories and Field Modifications. The engineer will check all circuit board revisions.
Functional Verification
Our engineer will check UPS event and alarm logs. Engineer will verify that input, output and bypass voltage and current values are within designed specifications.
The engineer will verify transfer to battery operation and transfer to and from static bypass operation and will check parallel operation performance where applicable for the system configuration.
Deliver Documentation
Our engineer will deliver a graphical site report documenting UPS status and on-site activities. The engineer will recommend any additional service activities as required resulting from the UPS preventive maintenance activities listed above.
Testimonials
